Responsible Gaming Guidelines
Your wellbeing is our priority. We're committed to providing a safe, transparent, and supportive gaming environment for all Australian players.
What is Responsible Gaming?
Responsible gaming means enjoying lottery games as entertainment while maintaining control over your time and money. It's about making informed decisions and recognizing when to seek help.
Balance
Gaming should be one of many leisure activities, not your sole source of entertainment or income.
Awareness
Understanding the odds, risks, and your own gaming patterns helps you make informed choices.
Support
Knowing when to ask for help and having access to resources is key to maintaining healthy habits.
Guidelines for Healthy Play
Follow these practical guidelines to maintain a balanced and enjoyable gaming experience.
Set a Budget Before You Play
Decide how much money you can afford to spend on lottery tickets. Never exceed this amount, regardless of wins or losses.
Treat Gaming as Entertainment, Not Income
Lottery games are designed for fun. Never rely on winnings to pay bills or solve financial problems.
Take Regular Breaks
Step away from gaming periodically. Set time limits and stick to them to maintain a healthy balance.
Don't Chase Losses
Accept losses as part of the game. Never try to win back money by spending more than your budget allows.
Keep Gaming Social and Fun
Play with friends or family and discuss your gaming habits openly. Gaming should enhance, not replace, social connections.
Never Borrow Money to Play
Only use money you can afford to lose. Never borrow funds or use credit to purchase lottery tickets.
Recognize the Signs
Be aware of these warning signs that may indicate problematic gaming behavior. Early recognition is key to getting help.
Spending more money or time than you planned
Gaming to escape problems or relieve stress
Lying about your gaming habits to others
Borrowing money or selling possessions to play
Neglecting work, family, or other responsibilities
Feeling anxious or irritable when not playing
Chasing losses with larger bets or more tickets
Experiencing relationship or financial problems
Self-Assessment
Take a moment to reflect on your gaming habits. Honest self-assessment is the first step toward healthy gaming.
Ask Yourself These Questions
Do I spend more time or money on gaming than I originally intended?
Have I tried to cut back on gaming but found it difficult?
Do I feel restless or irritable when I'm not playing?
Has gaming caused problems with my family, work, or finances?
Do I use gaming as a way to escape problems or negative feelings?
If you answered "yes" to one or more of these questions, it may be time to seek support. Professional help is available 24/7.
Setting Limits
Take control of your gaming with our comprehensive limit-setting tools. These features help you stay within your personal boundaries.
Spending Limits
Set daily, weekly, or monthly spending limits. Once reached, you won't be able to purchase more tickets until the limit resets.
Time Limits
Control how long you play with customizable session time limits and automatic break reminders.
Self-Exclusion
Take a break with our self-exclusion options. Choose from 24 hours to permanent account closure.
Tips for Effective Limit Setting
- Set limits when you're calm and thinking clearly, not during or after gaming sessions
- Choose limits based on your budget and lifestyle, not on how much you want to win
- Review and adjust your limits regularly as your circumstances change
- Remember that limits are there to protect you—honor them even when tempted to override
Getting Help
You're not alone. Professional support is available 24 hours a day, 7 days a week. All services are free and confidential.
National Gambling Helpline
Free, confidential support
Available 24/7 · Counseling & Support
Additional Support Services
Support Organizations
We partner with leading responsible gaming organizations to provide comprehensive support and resources.
Underage Gaming Prevention
Protecting minors is a critical responsibility. Our platform enforces strict age verification and provides tools for parents and guardians.
Strict Age Verification
All users must verify their identity and age before accessing our services. We use advanced verification technology to prevent underage access.
Parental Controls
Parents and guardians can use device-level controls and content filters to prevent minors from accessing gambling websites.
If You Suspect Underage Access
Report any suspected underage gaming immediately. We take these matters extremely seriously and will investigate all reports promptly.
Report ConcernOur Commitment
CoralVistaSky.com is dedicated to promoting responsible gaming practices and protecting our community of players.
Licensed and Regulated
We operate under strict regulatory oversight and maintain all required licenses. Our practices are regularly audited to ensure compliance with responsible gaming standards.
Player Protection First
Your wellbeing is our priority. We continuously enhance our responsible gaming tools, educational resources, and support systems to protect our players.
Staff Training
Our team undergoes regular training in responsible gaming practices, problem gambling recognition, and appropriate intervention techniques.
Community Partnerships
We actively collaborate with responsible gaming organizations, counseling services, and support groups to provide comprehensive resources for our community.
Additional Resources
Access more information and tools to support your responsible gaming journey.
Need Help? We're Here for You
If you or someone you know is struggling with problem gambling, support is available 24/7. You don't have to face this alone.